Departments and divisions
Department and division information is useful for three reasons:
Org structure clarity. The ability for new hires to quickly learn how the org functions and who does what.
Financial reporting. The ability to easily look at operating costs by department and division.
User groups. The ability to tag groups instead of individuals in all our systems.
Viewing responsibilities in the organization
To help navigate responsibilities and hierarchy, we use BambooHR to give clarity on hierarchy, position in the company map, and functional responsibilities.
Information | Location in BambooHR |
---|---|
Hierarchy | Manager on org chart |
Position in company map | Department & division |
Functional responsibilities | Job title |
Since we are a small company, we expect people to grow beyond the definitions of their job descriptions. This causes responsibilities to break hierarchy, which is OK!
Department Map
The company map - located on the home page of Confluence - shows how we function at a high level as a company:
Build products (Right)
Sell those products (Left)
Finally, the Operations department is the infrastructure needed to build and sell our products.
Departments and division responsibilities
Every Division also has a “General” Department for leadership and anyone who is not tagged to a Department
Division | Department |
---|---|
Marketing Communicating the value of GlobalVision internally and externally. | N/A |
Sales Selling products and services to clients. | Brands Consumer goods and pharma companies that provide us with products that we use and buy every day. Suppliers Suppliers provide the brands with their pamphlets, websites, marketing material, etc. Partnerships Technology partnerships are companies with apps that we integrate with, and Reseller partnerships are companies that sell our products. |
Customer Experience Nurture and expand current clients. | Professional Services Setting up our products within our client’s workflows. Support Provide help when clients have trouble with their GV products. Customer Success Nurturing client relationships, retaining clients' business and growing those opportunities. |
Product Development Planning, building, and maintaining the quality of our products.
| Application Building all customer facing user interface applications like Verify, GVD, and GVW Core tech Building our algorithms and programmatic APIs Rvision Hardware innovation team Engineering Operations Supports the infrastructure and quality of our applications and core technology Product Discovery and prioritization of what we build |
Operations The infrastructure needed to allow us to build and sell our products. | HR HR manages policies, procedures, recruitment, onboarding and development to ensure employee success. Legal Helps GlobalVision with all their legal needs, including sales contracts, NDA’s, etc. Shipping Ensures the safe and prompt delivery of the systems to our customers. Finance Oversees the cash flow to ensure financial success. IT Manages equipment, network security, servers, and more. Systems & Data Configuration of systems to ensure seamless internal processes, and empowering everyone to make data informed decisions. Quality Systems Builds an efficient and approachable infrastructure, processes, and documentation. |
Board of Directors Steer the organization towards a sustainable future. | Founders Coach the executive team to ensure GlobalVision’s long term success Operators C-level executives responsible for the operations of the company |